Refund policy

Refund 
Refund is only in the case if by mistake wrong prescription has been sent along with the treatment. The information provided on this site is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her existing physician. Information and opinions expressed on this website may be those of the doctors who have written them based on their education and experience. No refund will be made in between the ongoing treatment of the patient as we only take monthly payment and that too cash on delivery only.

The information provided should be examined in the light of individual case evaluations by local doctors. The website developers, ions India Homoeopathy, and Dr. Umang Khanna take no responsibility whatsoever for the consequences experienced by the patients who may use the information provided on this website. ions India Homoeopathy and Dr. Umang Khanna team assure you of the best possible efforts for those who apply for online treatment. However, please note that we do not claim to cure every case, nor do we guarantee any magical cure. Homeopathic medicines are essentially free from side effects. Our organization runs a reputed medical center in India and the treatment offered online is from our clinic in India. We have a medical license to practice in India. We do not suggest replacing or substituting for conventional treatment. Our organization takes no responsibility for any presumed complications. It is considered that the user has read and agreed to this disclaimer when one uses the literature on this site and the online treatment option.

About Prescription:

Due to the complex nature of homeopathy prescribing, please note that it is not within the scope of the online treatment service to give an elaborate explanation of the prescription.

Refund policy:

Applicable to all of our online patients who have signed up on or after 15th June 2017.
Please note our refund policy is clearly defined as under:

You can Cancel order on the same day you have ordered, as medicine is shipped the next day. Once the medicine is dispatched it’s not possible on our end to cancel order. It is considered the liability of the consignee to recieve the courier as no prebook amount is taken from the consignee. The refund may be given only by google pay / Bhim app / UPID on the registered phone no. with us or by cheque in faviur of the registered name of the patient who has made the payment. No refund will be made by cash. In case of requesting a refund, please call on our helpline phone no’s. A refund may be made in US dollars  or Indian Rupees depending on the regulations. ions India Homoeopathy reserves right to modify the refund policy at its discretion, without notice. In case you have questions or queries, please feel free to talk to our support team. The refund policy is subject to change without prior notice.

Disclaimer 
The information provided on this site is designed to support, not replace, the relationship that exists between a patient/site visitor and his/her existing physician. Information and opinions expressed on this website may be those of the doctors who have written them on the basis of their education and experience.